Which and When Activies to Perform

Differentiation (8):(Customer Value)

Product Features
Timing
Location
Service
Product Mix
Linkage between functions
Linkage with other firms
Reputation
Reference: Afuah, A. and Tucci, C. L. 2003, Internet Business Models and Strategies, second edition, McGraw-Hill, New York.

Elements of a Business Model
Reference: Afuah, A. and Tucci, C. L. 2003, Internet Business Models and Strategies, second edition, McGraw-Hill, New York.

Properties of the Internet and the 5-Cs

5-Cs Impact on Internet:

Coordination
Commerce
Community
Content
Communication

Reference: Afuah, A. and Tucci, C. L. 2003, Internet Business Models and Strategies, second edition, McGraw-Hill, New York.

Value Network Profit Sites with Representative Companies
Reference: Afuah, A. and Tucci, C. L. 2003, Internet Business Models and Strategies, second edition, McGraw-Hill, New York. P21

Internet Infrastructure (5):

Backbone
Router (digital switches)
Point of presence
Computer servers
User’s connected computers

Reference: Afuah, A. and Tucci, C. L. 2003, Internet Business Models and Strategies, second edition, McGraw-Hill, New York. P13